Lumen Ego LLC DBA Stroke Recovery Now ("we," "our," or "us") is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information in compliance with A2P (Application-to-Person) messaging regulations.
We may collect the following types of information when you interact with us:
Personal Information: Name, email address, phone number, and other contact details.
Health-Related Information: Information related to your stroke recovery journey, provided voluntarily for personalized services.
Communication Details: Records of your interactions with us, including SMS, emails, and other messaging communications.
2. How We Use Your Information
We use the collected information to:
Provide and improve our stroke recovery services.
Communicate with you via SMS, email, or phone regarding appointments, updates, and other program-related information.
Send promotional offers and educational content related to our programs (with your consent).
3. Sharing Your Information
We do not sell or share your personal information with third parties except as necessary to:
Comply with legal obligations or protect our rights.
Partner with service providers (e.g., communication platforms like Twilio) to facilitate A2P messaging, under strict confidentiality agreements.
4. Your Privacy Choices
You have the right to:
Opt out of receiving promotional messages by following the unsubscribe instructions in any communication or by contacting us directly.
Request access, correction, or deletion of your personal information by emailing www.strokerecoverynow.com/info
5. Data Security
We employ robust technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. Despite these measures, no system can guarantee complete security.
6. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on our website with the revised effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: www.strokerecoverynow.com/info
Phone: (917) 405-5236
Address: 23 Shuit Place, central valley, NY